Exhibitor Frequently Asked Questions

 

How do I obtain an exhibit space application and contract?

Exhibitor Forms  The exhibit space application and contract is available on the page of this web site.

 

How are booth spaces assigned?

Through June 30, booth spaces are assigned based on priority points earned from previous participation and sponsorship in the Expo. After June 30, booths are assigned based upon Show management’s receipt of signed contract and deposit.

 

When will I receive confirmation of my booth selection?

For applications received prior to June 30, assignments will be sent by August15. After August 15, assignment confirmations are sent weekly. Your booth space will not be assigned or confirmed without a deposit and signed contract.

 

Who is the general services contractor?

Arata Expositions is the official service contractor for the Expo. Arata is responsible for labor services, transportation, furnishings, material handling, cleaning and decorations.

 

How can I contact Arata Expositions?

You can contact Arata Expositions Customer Service by calling (301) 921-0800.


When will I receive an Exhibitor Service Kit?

Exhibitor Service Kits will be available on this web site in November or after your booth space has been paid for in full.

 

Can I bring in the materials for my own booth?

You may hand carry in materials for your booth; no dollies or pallet jacks are permitted. For all other items you will need to arrange for assistance with Arata Expositions. Cartload service is available for small loads at a very reasonable price.

 

Can I set up my own booth?

Yes, you may use full time employees to set up your exhibit. If you use a service contractor other than Arata, you must complete the Exhibitor Appointed Contractor form and provide a certificate of insurance naming Arata, FSPA and the Orange County Convention Center (OCCC) as additional insured.

 

Can I bring in my own furniture and carpet?

Yes, you may bring your own tables, chairs and floor covering.

 

Can I hang banners from the ceiling over my booth?

Hanging signs and graphics are permitted in island booths only. They should be set back ten feet from adjacent booths. Approval for use should be obtained from show management 60 days prior to the Show. You must schedule the hanging of your banner through the rigging department of OCCC in advance.

 

Is Lead Retrieval available?

The official registration contractor will offer lead retrieval. They can provide many options for you to collect and store leads. Order forms will be provided in your exhibitor services kit.

 

How do I order electric and water for my booth?

Utilities are provided by the OCCC. You can order utilities for your booth on the Center’s Web site here

 

Is internet and telephone service available?

SmartCity is the provider of internet and telephone service for exhibitor booths. These services can be ordered at www.occc.net.

  

Can I serve food in my booth?

All food and beverage served in the exhibit hall must be provided by Centerplate. If you plan to cook in your booth you will need to have approval from the fire marshal. For additional information and pricing for booth catering services visit www.occc.net.

  

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